Privacy Policy
Our Privacy Policy
At Eye Level Eco Grandeur, we are committed to safeguarding your privacy and ensuring your personal information is handled responsibly. By using our services or website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect:
Child's full name and date of birth
Parent/Guardian details (names, contact information, home address)
Academic and billing information
Emergency contact details
1.2 Additional Data
With consent, we may also collect:
Photographs for student records
Academic performance and attendance records
Communication logs
2. Why We Collect Your Information
We use the information for:
Enrolling and registering students
Managing courses and academic progress
Communicating with parents/guardians
Processing billing and payments
Emergency purposes
Enhancing our services
3. How We Protect Your Information
We ensure:
Secure digital storage systems
Data encryption during transmission
Limited staff access to sensitive information
Regular security audits
Compliance with Malaysian data protection laws
4. When We Share Your Information
We may share data with:
Authorized Eye Level staff and instructors
Government educational authorities, if required
Payment processing providers
Legal authorities, when mandated
5. Parental Rights
Parents/Guardians have the right to:
Access, correct, or update their child's information
Withdraw consent for data processing
Request deletion of non-essential information
Opt-out of non-essential communications
6. Consent and Children’s Privacy
6.1 Consent
Explicit consent is required during enrollment.
Consent can be withdrawn at any time.
6.2 Children’s Data
Data will not be shared or sold for marketing.
All data is strictly protected.
7. Data Retention
Personal data is kept for 1 year after course completion.
Academic records are retained for 2 years.
Billing information complies with financial regulations.
8. Cookies and Website Tracking
We use essential cookies for functionality.
Analytics help improve user experience.
No invasive tracking of minors is conducted.
9. International Data Transfers
All data is processed in Malaysia following local laws.
10. Policy Updates
Updates to this policy will be posted on our website.
Significant changes will be communicated to parents.
11. Contact Us
For privacy-related inquiries:
Email: ppm.caknailmu@gmail.com
Phone: +6 016 283 0080
Address: 13-1, Jalan Eco Grandeur 1/9, Eco Grandeur, 42300 Puncak Alam, Selangor.
12. Compliance Statement
We are committed to protecting the privacy of students and parents, adhering to Malaysian data protection standards and global best practices for children's information privacy.
Last Updated: 21/11/2024
By enrolling, parents/guardians acknowledge understanding and accepting these privacy terms.